Scanner Radio Support

Scanner Radio Support

• Frequently Asked Questions

  • ★ Why am I not hearing any audio even though it says it's playing?
  • ★ What does it mean when a scanner is offline?
  • ★ Why isn't my area available?
  • ★ How do I request a new scanner to be added?
  • Why was my favorite scanner removed?
  • How much data does the app use?
  • How can I provide audio for my area?
  • I paid for the Scanner Radio Pro app in the past, how do I reinstall it?
  • How do I cancel my subscription?
  • How do I cancel my subscription?
  • How do I delete my data?

• Troubleshooting

  • The Clips tab fails to display any clips
  • Unable to sign into the app, error message says "Perform sign-in" setting is turned off
  • The volume keeps getting turned down
  • App keeps stopping while playing in the background
  • Not receiving notifications
  • Scanner audio stops when screen turns off
  • Scanner audio stops when I begin listening to another app
  • Player stops immediately after buffering has finished

• Tips & Tricks

  • Become a Scanner Radio Beta Tester
  • Listening on Google Home and Chromecast Devices
  • Become a Scanner Radio Beta Tester